DISH Ranked #1 in Customer Satisfaction Nationally for 5 Consecutive Years by J.D. Power - PR Newswire

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• The most awarded brand in customer satisfaction for cable/satellite TV service by J.D. Power 
• Ranked #1 in six study factors, including "Performance and Reliability" and "Features and Functionality," among nationally ranked brands 

ENGLEWOOD, Colo., Sept. 29, 2022 /PRNewswire/ -- For the fifth year in a row DISH has been named #1 in Customer Satisfaction among Cable/Satellite TV Service Providers Nationally, in the J.D. Power 2022 U.S. Television Service Provider Satisfaction Study. DISH has earned more J.D. Power customer satisfaction awards than any other cable/satellite TV service brand nationally.

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DISH is ranked #1 in Customer Satisfaction by J.D. Power for the fifth year in a row.

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Dish ranked #1 in customer satisfaction for the fifth year in a row by J.D. Power.

"Since our start, DISH has been home to bold ideas, high-quality services and a commitment to our customers," said Erik Carlson, president and chief executive officer, DISH Network. "Having our customers rate us #1 in customer satisfaction for five years in a row is a testament to our team's dedication to customer care, and our exceptional products and services. I want to thank our customers for their vote of confidence and also our team members for their hard work and drive for excellence." 

"Customer satisfaction is an important indication of how well a business runs," said Brian Neylon, executive vice president and group president, DISH TV. "We believe winning this award means that DISH is focused on the right things, and our customers notice. We pride ourselves on our service, technology and value, and we keep our customers as a top priority."

In addition to earning #1 in "Customer Satisfaction" for cable/satellite TV service nationally, DISH was also ranked #1 in six study factors, including "Performance and Reliability," "Features and Functionality," "Customer Care," "Cost of Service," "Billing and Payment" and "Communications and Promotions," among nationally ranked brands. 

DISH continues adding value for customers with the Hopper whole-home DVR platform, which now includes the recently launched Hopper Plus, Joey 4 and Wireless Joey 4. The Hopper Plus and family of Joeys integrate the best of live TV and all streaming services by providing whole-home access to over 10,000 apps and the full lineup of DISH content without having to change inputs or remotes.

About DISH
DISH Network Corporation is a connectivity company. Since 1980, it has served as a disruptive force, driving innovation and value on behalf of consumers. Through its subsidiaries, the company provides television entertainment and award-winning technology to millions of customers with its satellite DISH TV and streaming SLING TV services. In 2020, the company became a nationwide U.S. wireless carrier through the acquisition of Boost Mobile. DISH continues to innovate in wireless, building the nation's first virtualized, O-RAN 5G broadband network. DISH Network Corporation (NASDAQ: DISH) is a Fortune 200 company.

SOURCE DISH Network Corporation

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DISH Ranked #1 in Customer Satisfaction Nationally for 5 Consecutive Years by J.D. Power - PR Newswire
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Game Show Network Restored to Dish, Sling TV After Three-Week Blackout - Variety

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Game on! Dish Network and Sony Pictures Entertainment resolved their carriage dispute over Game Show Network, returning GSN to Dish’s satellite TV and Sling TV services.

Game Show Network had gone dark on Dish and Sling TV on Sept. 6, after the two sides had failed to come to terms after eight months of negotiations.

“We’re pleased to have reached a multiyear agreement that benefits all parties, especially our customers,” said Brian Neylon, EVP and group president at Dish TV, in a statement. “I want to thank our customers for their patience and understanding as we worked through the negotiations.”

Tim Carry, EVP of distribution for Game Show Network, said, “We are happy to have entered into a long-term agreement with Dish and that Dish customers can resume watching their favorite shows on Game Show Network for years to come.”

Following the blackout this month of GSN on Dish’s platforms, Sony Pictures had complained that “Dish is choosing to do this to Game Show Network, an independent network, that costs virtually nothing compared to local retransmission or sports networks.” Dish alleged that Sony Pictures had demanded the removal of Game Show Network from the lineups as a negotiating tactic.

Shows that air on GSN include “Family Feud,” “The $100,000 Pyramid,” “People Puzzler,” “Deal or No Deal,” “The Match Game,” “Cash Cab,” “Master Minds” and “America Says.”

In 2019, Sony Pictures Entertainment bought out AT&T’s 42% stake in Game Show Network for about $500 million, making the network wholly owned by SPE.

As of June 30, Dish had 7.79 million satellite TV subscribers (down 9% year over year) and 2.20 million Sling TV subscribers (down 10% year over year).

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